This scenario illustrates how we would approach a common challenge. It is not a description of a specific client engagement, and the outcomes listed are what the solution is designed to achieve — not measured results.
The challenge
A nonprofit collects donations through several online platforms. Gifts are exported and entered manually, acknowledgments are delayed, and donor history is incomplete.
The solution
Integrate fundraising platforms with Nonprofit Cloud so each gift creates or updates the right donor and gift records automatically, then trigger timely acknowledgments.
Implementation
- 1Review each platform's data and webhook options
- 2Define donor matching and duplicate rules
- 3Build integrations with logging and retry
- 4Automate receipts and acknowledgment tasks
Intended outcomes
- Gifts recorded without manual entry
- Faster, consistent acknowledgments
- Complete donor giving history